2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 Revenue £34.11B£34.1B£33.75B£30.82B£30.19B£27.89B£23.92B£23.01B£26.5B£26.43B£27.39B£28.39B£28.37B£24.35B£22.74B£23.22B£21.66B£20.35B£21.41B£21.21B£20.53B£18.08B£8.49B£7.98B£7.98B£8.34B£10.49B£6.48B£5.66B£4.93B£4.1B£3.4B£3.18B£2.57B£2.06B£1.74B£1.43B Cost of Revenue £11.6B£11.7B£11.86B£10.24B£10.34B£9.29B£8.85B£7.32B£8.59B£7.89B£7.33B£7.59B£7.38B£6.42B£5.21B£5.01B£4.76B£4.31B£4.54B£4.61B£4.44B£3.96B£4.33B£1.54B£0£0£0£904.11M£0£0£0£0£0£0£0£0£0 Gross Profit £22.51B£22.39B£21.89B£20.58B£19.84B£18.6B£15.07B£15.68B£17.92B£18.54B£20.05B£20.8B£20.99B£17.94B£17.53B£18.21B£16.89B£16.04B£16.88B£16.6B£16.09B£14.12B£4.16B£6.44B£0£0£0£5.58B£0£0£0£0£0£0£0£0£0 Gross Profit Margin 65.99%65.68%64.85%66.77%65.74%66.69%62.99%68.17%67.61%70.13%73.23%73.26%73.98%73.66%77.08%78.43%78%78.84%78.81%78.27%78.38%78.09%48.95%80.65%0%0%0%86.05%0%0%0%0%0%0%0%0%0% Operating Expenses £16.31B£16.17B£15.6B£13.52B£13.78B£12.57B£12.44B£11.38B£12.02B£12.37B£12.84B£17.02B£12.56B£10.8B£9.33B£10.4B£16.53B£9.9B£10.49B£9.91B£9.99B£10.7B£1.36B£3.78B£5.08B£5.21B£6.92B£4.12B£3.84B£3.41B£2.8B£3.4B£3.18B£2.57B£2.06B£1.74B£1.43B Research & Development Expenses (R&D) £5.28B£5.1B£4.57B£3.89B£4.48B£3.63B£3.56B£3.45B£3.92B£3.97B£4.01B£4.46B£4.11B£3.68B£3.24B£3.46B£3.14B£2.84B£2.79B£2.9B£2.56B£2.53B£1.27B£1.16B£1.15B£1.16B£1.54B£0£858M£739M£595M£475M£420M£323M£230M£149M£113M Selling, General & Administrative Expenses (SG&A) £10.97B£11.46B£11.4B£9.91B£9.67B£9.37B£9.23B£8.25B£8.48B£8.74B£8.83B£13.05B£9.59B£7.66B£13.64B£14.51B£7.25B£7.06B£7.57B£8.04B£7.47B£0£0£0£0£0£0£3.79B£0£0£0£0£0£0£0£0£0 Other Expenses £57M£-383M£-371M£-292M£-365M£-421M£-350M£-319M£-387M£-336M£0£-493M£-1.14B£-541M£-7.55B£-7.56B£6.14B£0£133.28M£-1.03B£-37.16M£8.17B£88M£2.62B£3.94B£4.05B£5.38B£330.42M£2.98B£2.67B£2.21B£2.92B£2.76B£2.25B£1.83B£1.59B£1.32B Net Income £4.38B£5.75B£4.64B£3.62B£1.53B£912M£8.42B£2.76B£5.44B£4.57B£5.26B£1.63B£5.53B£4.71B£5.22B£5.39B£4.69B£4.3B£4.48B£3.94B£3.1B£4.16B£1.81B£1.84B£1.85B£2B£1.46B£1.04B£1.3B£1.21B£1.03B£881M£807M£688M£581M£510M£400M Net Profit Margin 12.85%16.86%13.76%11.75%5.08%3.27%35.2%11.98%20.51%17.27%19.21%5.76%19.5%19.35%22.95%23.2%21.65%21.13%20.91%18.55%15.1%23.02%21.33%23%23.18%23.94%13.9%16.04%22.97%24.48%25.22%25.93%25.39%26.77%28.22%29.29%27.99% Operating Income £6.2B£7.78B£6.96B£5.48B£4.09B£2.6B£10.32B£3.6B£7.03B£7.39B£7.81B£3.78B£8.43B£7.14B£7.94B£7.81B£363.81M£6.15B£6.38B£5.55B£6.1B£4.73B£2.63B£2.68B£2.82B£3.13B£2.38B£1.45B£1.82B£1.52B£1.29B£0£0£0£0£0£0 Other Income & Expenses (Net) £-759M£-815M£-740M£-683M£-562M£-659M£204M£-629M£-381M£-700M£-109M£-626M£-534M£-482M£-402.39M£-9.19M£6.37B£-31.28M£-62.72M£-45M£-17.89M£1.3B£-50M£-12M£-136M£-168M£5M£62.1M£18M£150M£140M£0£0£0£0£0£0 Depreciation & Amortization £2.52B£2.35B£2.33B£1.86B£1.92B£1.77B£1.63B£1.48B£1.41B£1.45B£1.42B£1.68B£1.56B£1.23B£1.02B£958.04M£903.7M£890.48M£859.04M£824M£812.8M£735M£428M£358M£373M£410M£533M£330.42M£282M£225M£191M£151M£122M£93M£73M£55M£42M Interest Income £28M£29M£98M£81M£63M£70M£99M£66M£59M£73M£90M£116M£70M£313M£262M£287M£257M£176M£0£73M£0£158M£114M£111M£104M£89M£250M£0£65M£186M£180M£242M£186M£0£0£0£0 Interest Expense £784M£856M£885M£771M£736M£717M£735M£703M£740M£760M£799M£831M£783M£843M£453M£352M£451M£362M£161M£206M£0£317M£206M£202M£227M£276M£337M£0£44M£56M£63M£75M£44M£26M£21M£11M£7M Income Tax Expense £346M£580M£953M£754M£1.36B£877M£2.15B£137M£1.02B£1.95B£2.24B£1.3B£2.22B£1.95B£2.22B£2.3B£1.92B£1.7B£1.74B£1.46B£1.65B£1.75B£746M£815M£819M£933M£867M£476.61M£524M£461M£386M£359M£357M£316M£256M£245M£209M Effective Tax Rate 6.36%8.32%15.32%15.71%38.47%45.23%20.46%4.62%15.33%29.11%29.1%41.31%28.16%29.24%29.47%29.51%28.46%27.8%27.47%26.53%27.12%28.98%28.97%30.51%30.49%31.48%36.32%31.44%28.56%27.52%27.05%27.98%30.2%31.41%30.77%32.84%34.15% EBITDA £8.04B£9.54B£8.82B£7B£5.55B£4.28B£12.94B£5.08B£8.61B£8.72B£9.72B£5.45B£10.1B£8.73B£8.92B£9B£7.96B£7.25B£7.23B£6.43B£5.56B£6.96B£3.19B£3.21B£3.27B£3.62B£3.19B£1.85B£2.15B£1.95B£1.67B£1.47B£1.33B£1.12B£931M£821M£658M EBIT £5.51B£7.18B£6.48B£5.15B£3.62B£2.51B£11.31B£3.6B£7.2B£7.27B£8.3B£3.77B£8.54B£7.5B£7.89B£8.04B£7.05B£6.36B£6.38B£5.6B£4.75B£6.23B£2.76B£2.85B£2.9B£3.21B£2.66B£1.52B£1.87B£1.72B£1.48B£1.31B£1.21B£1.03B£858M£766M£616M EBT N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A Shares Outstanding 2.5B2.49B2.47B2.46B2.44B2.43B2.42B2.4B2.42B2.46B2.51B2.55B2.53B2.62B2.76B2.82B2.84B2.87B2.9B2.96B3.04B3.03B1.81B1.8B1.78B1.76B1.64B1.58B1.52B1.51B1.51B1.5B1.5B744.86M740M740M740M Diluted Shares Outstanding 2.53B2.52B2.51B2.49B2.47B2.45B2.44B2.43B2.46B2.49B2.55B2.56B2.55B2.63B2.78B2.85B2.86B2.87B2.92B2.98B3.06B3.07B1.82B1.82B1.8B1.76B1.64B1.58B1.52B1.51B1.51B1.5B1.5B744.86M740M740M740M EPS £1.75£2.31£1.88£1.47£0.63£0.38£3.49£1.15£2.25£1.86£2.09£0.64£2.18£1.8£1.89£1.91£1.65£1.36£1.54£1.32£1.01£1.35£1£1.02£1.04£1.13£0.89£0.66£0.85£0.8£0.69£0.59£0.54£0.92£0.79£0.69£0.54 Diluted EPS £1.73£2.28£1.85£1.46£0.62£0.37£3.45£1.13£2.21£1.83£2.06£0.64£2.16£1.79£1.87£1.89£1.64£1.36£1.54£1.32£1£1.34£1£1.01£1.02£1.13£0.89£0.66£0.85£0.8£0.69£0.59£0.54£0.92£0.79£0.69£0.54