2021 2020 2019 2018 2017 Revenue $79.47B$70.37B$67.16B$64.66B$63.52B Cost of Revenue $37.08B$31.8B$29.98B$29.38B$28.8B Gross Profit $42.4B$38.58B$37.18B$35.28B$34.73B Gross Profit Margin 53.35%54.82%55.36%54.57%54.67% Operating Expenses $31.24B$28.5B$26.89B$25.17B$24.45B Research & Development Expenses (R&D) $0$0$711M$680M$737M Selling, General & Administrative Expenses (SG&A) $31.24B$28.5B$26.74B$25.17B$24.23B Other Expenses $0$0$-560M$-677M$-515M Net Income $7.62B$7.12B$7.31B$12.52B$4.86B Net Profit Margin 9.59%10.12%10.89%19.35%7.65% Operating Income $11.16B$10.08B$10.29B$10.11B$10.51B Other Income & Expenses (Net) $-1.34B$-1.01B$-979M$-921M$-907M Depreciation & Amortization $3.21B$2.55B$2.43B$2.4B$2.37B Interest Income $0$0$200M$306M$244M Interest Expense $1.86B$1.13B$1.14B$1.52B$1.15B Income Tax Expense $2.14B$1.89B$1.97B$-3.37B$4.69B Effective Tax Rate 21.81%20.88%21.12%-36.67%48.89% EBITDA $14.84B$12.69B$12.85B$13.07B$13.07B EBIT $11.62B$10.14B$10.42B$10.67B$10.7B EBT N/AN/AN/AN/AN/A Shares Outstanding 1.38B1.38B1.39B1.42B1.42B Diluted Shares Outstanding 1.39B1.39B1.41B1.43B1.44B EPS $5.56$5.16$5.26$8.84$3.42 Diluted EPS $5.53$5.12$5.2$8.78$3.38